05/22/2012
07:42 AM
Great stay in New York City
TripAdvisor traveler rating: 5 of 5 stars
We stayed at the Candlewood Suites in NYC last week and really enjoyed our stay. The staff at the hotel were really friendly and helpful. The suite itself was great. It had a fridge/freezer, microwave...
05/20/2012
08:30 PM
Not a Hotel
TripAdvisor traveler rating: 1 of 5 stars
I believe that Tripadvisor need to check their policy of allowing all and sundry to post on this site with people constantly ranking this "Hotel" as excellent or great...It is not great or excellent,...
05/22/2012
09:01 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for your Tripadvisor review. The Candlewood Suites Times Square, as advertised, is a budget friendly, extended stay hotel with a commitment to excellent guest service and customer care. I am...
05/20/2012
03:56 PM
For the rate we got, we'll stay again.
TripAdvisor traveler rating: 3 of 5 stars
Booked this hotel based on TripAdvisor reviews after I found an amazing last minute weekend rate. In fact, I cancelled the hotel we had originally booked to take advantage of Candlewood's rate.
The...
05/22/2012
08:55 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Good day and thank you for writing about your time spent at our hotel on Tripadvisor.com You managed to squeeze in both a detailed and thorough review of the Candlewood Suites Times Square and lend us...
05/18/2012
01:39 PM
good value for money
TripAdvisor traveler rating: 4 of 5 stars
me and my wife recently stopped in the candlewood suites,it was our 1st time in new york and i must say the hotel staff were very helpful with whatever we asked them,you get nothing if you dont...
05/19/2012
04:52 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for stopping to tell others about us here on Tripadvisor. The Candlewood Suites Times Square tries to marry the independence of the self service style of hotel with excellent service. We are...
05/18/2012
01:26 PM
Superb choice for a holiday in New York
TripAdvisor traveler rating: 5 of 5 stars
What a superb base for a holiday in New York, within distance of everything you could want whilst on holiday in New York. Times Square is only a 10 minute walk away, subway stations within 10 minutes,...
05/19/2012
04:48 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
It is good to know that our constant efforts to impress are not in vain. Thank you for your praise and your Tripadvisor review. I shall be sure to use your words as a reminder to the staff of their...
05/16/2012
12:43 PM
Very poor
TripAdvisor traveler rating: 2 of 5 stars
Booked this room on the strength of Tripadvisor reviews which lends me to lose some faith in Tripadvisor. This was rated as 72nd best Hotel in NYC and it is not even a Hotel in the strict terms of the...
05/18/2012
10:14 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to share your experience with us. We sincerely apologize our accommodations did not meet your expectations. We strive to consistently improve our hotel services and...
05/15/2012
10:23 AM
A good value all rounder.
TripAdvisor traveler rating: 4 of 5 stars
Well located hotel with very well equipped rooms (fridge freezer, microwave etc.). Perfectly located just around the corner from Times Square but far enough away to enjoy a restful nights sleep!
Very...
05/19/2012
04:45 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for your review. Your feedback is appreciated on Tripadvisor or anywhere else for that matter. We are disappointed to learn of the unpleasantness with the taxi situation. Your critique will...
05/14/2012
11:17 AM
Great hotel - very very close to Times Square
TripAdvisor traveler rating: 5 of 5 stars
I've just read another review of this hotel - describing rooms as small, nowhere near Times Square, complaints about the gym etc.. - nonsense!
Anyone can look on google maps and see that it's a...
05/19/2012
04:40 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking sharing the news of our hotel on Tripadvisor.com It is very encouraging to hear that we have made your stay memorable and enjoyable. We thank you for your patronage and your...
05/13/2012
08:59 PM
Good Location, OK Place
TripAdvisor traveler rating: 3 of 5 stars
This hotel is located in a great spot. Short walk to Times Square and a lot of other places. The elevators can be a bit slow so it may help to get a lower floor and take the stairs. The rooms are...
05/18/2012
04:09 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Good day and thanks for taking the time to review our hotel on Tripadvisor. Your insight will be considered by both other travelers and by us. We are glad you had a good time in NYC and hope you grace...
05/12/2012
03:33 AM
Fantastic location, ideal for couples who need a base to explore NYC
TripAdvisor traveler rating: 4 of 5 stars
Stayed for only 1 night with husband and 7 month old child, but would definitely stay again in future.
Room was small (so not ideal if travelling with a baby for longer than a night) but equipped...
05/13/2012
06:16 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for your generosity in your review. I would like to apologize for any shortcomings we had during your stay and would appreciate the opportunity to discuss it further with you at your...