05/21/2012
07:38 PM
Fantastic views & centrally located in the heart of town
TripAdvisor traveler rating: 5 of 5 stars
I was impressed how clean & spacious our room was, the bed was very comfortable, pretty quiet sleep considering the location, the breathtaking views from the 42nd floor allowed me to capture memorable...
05/21/2012
08:35 AM
Good service
TripAdvisor traveler rating: 4 of 5 stars
Stayed here numerous times. Very convenient location. Got free Wi Fi and when we needed anything Susana the Front Office Manager was extremely helpful.
05/20/2012
06:19 PM
$14.95 a day for Wi Fi?
TripAdvisor traveler rating: 4 of 5 stars
I've stayed at this hotel four or five times due to its location, and there are a lot of good things about it. But right now, I am so flabbergasted and angry at having just learned that I would have...
05/17/2012
07:16 PM
Best night I ever spent in NYC
TripAdvisor traveler rating: 5 of 5 stars
Hey, I travelled to NYC at least 15 times a year over the last four years as I came to visit my kd in a NYC college. I wish I had discovered the Crowne Plaza in Times Square sooner than my kid's...
05/17/2012
06:55 AM
Very Expensive! Great Hotel and Great Location
TripAdvisor traveler rating: 5 of 5 stars
Travelled here for 6 days, fantastic location!
Hotel was clean and very lush! Excellent service received from all the staff. The bar was a bit on the expensive side but there is a shop about 100...
05/15/2012
03:11 PM
Amazing hotel in the heart of broadway
TripAdvisor traveler rating: 5 of 5 stars
My partner and I stayed in the crowne plaza hotel last year for a week whilst we were on holiday.
It is located in an AMAZING location right in the middle of broadway and Time square.
Check in was...
05/17/2012
11:46 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you so much for the five star review! I am so happy to read you enjoyed your stay. Please visit again soon.
Kind regards,
Gerry Hughes
Hotel Manager
05/13/2012
07:22 PM
Crown Plaza New York - Great Location
TripAdvisor traveler rating: 4 of 5 stars
Great Location, close to everything. Hotel is very upbeat, room was little disappointing cramped for a family and services such as internet acess that is normally included was not, also cost for Gym...
05/17/2012
11:48 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for your kind review. I am pleased to read you enjoyed our location and upbeat atmosphere. If you plan on visiting again, which we hope you will, please enroll in our frequent guest program...
05/13/2012
06:45 PM
The best service of any hotel - Period!
TripAdvisor traveler rating: 5 of 5 stars
This is the 2nd time in 2 years that we've stayed at this very well managed hotel. The rooms are clean, modern, large for NYC, and very well planned. There were outlets everywhere, including in the...
05/17/2012
11:51 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to let us know how much you enjoyed your stay. We agree Chef Chris and the team in Brasserie 1605 do an outstanding job of delivering great food and service. I will...
05/12/2012
01:33 PM
Ideal location
TripAdvisor traveler rating: 4 of 5 stars
Stayed for 5 nights in May, liked the room, massive with a comfortable bed and clean well equipped bathroom but the bathtub looked "tired" and could have done with replacing.Our room was on 36th floor...
05/17/2012
11:53 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
I appreciate your kind review. Please accept my apology if your bathtub needed maintenance. Our team is diligently working on refinishing all bathtubs and we apologize if your room was not yet...
05/12/2012
03:17 AM
Great staff on reception and good customer service
TripAdvisor traveler rating: 5 of 5 stars
I have stayed at this hotel prior to the recent Multi million $ refurbishment. The rooms are big for New york standards. We checked in and the receptionist was very helpful and polite and a real...
05/17/2012
11:56 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for the five star review. I am so pleased our team was able to give great service and make you feel appreciated. We value your loyalty to IHG and to our hotel and look forward to serving you...