05/22/2012
06:44 PM
Questionable
TripAdvisor traveler rating: 3 of 5 stars
I spent 3 nights here and found there were two distinct sides to this property.
The room and hotel staff were excellent, the hotel was clean and well appointed. The maid service was good all the...
05/22/2012
06:01 PM
Excellent
TripAdvisor traveler rating: 4 of 5 stars
Clean newly renovated room, very friendly staff. Lovely Crabtree amenities. Very well situated, walking distance to best shopping restaurants. Only reason I didn't give it a 5 star rating was because...
05/20/2012
08:57 AM
May 2012
TripAdvisor traveler rating: 5 of 5 stars
I stayed at the Doubletree for two nights. Check in was easy. My diamond status landed me a free upgrade to a Junior Suite. The room was quite sizable for NYC standards. The recently renovated room...
05/18/2012
03:57 PM
YUCK! Bad staff, messy lobby, poorly "remodeled" rooms
TripAdvisor traveler rating: 2 of 5 stars
Started off badly when i checked in 10 minutes before three. Room was not ready so no big deal, the desk clerk asked me for my cell and said she would call when it was available. At 330, after...
05/20/2012
06:22 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Metropolitan Hotel! I sincerely apologize that your stay did not exceed yoour expectations. We can offer no...
05/18/2012
02:19 PM
Best hotel in NYC...
TripAdvisor traveler rating: 5 of 5 stars
I just Love it..!! it's my favorite hotel in NYC... every time I go there.. this is the place I choose...
the rooms are so comfortable, big room for NYC standards.
the staff in really friendly and...
05/16/2012
08:43 AM
Dreadful
TripAdvisor traveler rating: 2 of 5 stars
The location is OK. However, if this is the result of a multi-million dollar refurbishment - Hilton have been seriously ripped off. The decor is sort of 60's but dark and strangely scruffy. The rooms...
05/17/2012
09:52 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to let us know about your stay! We always review all of the suggestions and thoughts of all of our guests! I am sorry to see that your stay did not meet your...
05/16/2012
05:06 AM
The Oldest Profession in the World -NEXT DOOR TO ME
TripAdvisor traveler rating: 1 of 5 stars
There is not much I can say about this place but its disgusting. The rooms, the caliber of visitors(and transients), and the elevators and crowd control should be inspected by the City Of NY - too...
05/20/2012
06:25 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Metropolitan Hotel! I sincerely apologize that your stay did not exceed yoour expectations. We can offer no...
05/16/2012
03:25 AM
Good value in New York City
TripAdvisor traveler rating: 4 of 5 stars
I got my room on Priceline £100. Seemed a steal! Great place to stay. The remodelling seems to be complete. Fair shower on the Malcolm shower rating 3 (5 is my home power shower, 4 is wife happy...
05/15/2012
10:28 AM
Beautiful Place
TripAdvisor traveler rating: 5 of 5 stars
First time in New York and the staff were wonderful. Clean. Love the upgrades. Close to everything and not to mention right next to the 17th precinct so I felt pretty safe. Hope to stay there...
05/14/2012
08:39 AM
Dirty and Poor Service
TripAdvisor traveler rating: 2 of 5 stars
We just came back from a family vacation to NY and chose the Doubletree Metropolitan Hilton. I was travelling with 2 kids and nobody offered to help me with luggage coming out of the taxi. After...
05/17/2012
09:54 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for taking the time to let us know about your stay! We always review all of the suggestions and thoughts of all of our guests! I am sorry to see that your stay did not meet your...