05/22/2012
07:06 AM
Good price and great location
TripAdvisor traveler rating: 4 of 5 stars
Clean, comfortable, affordable and convenient! This Holiday Inn is a few blocks from Penn Station so it's ideal if you're coming to NYC on the train. The room was small but who needs a big room when...
05/18/2012
11:59 AM
You know what to expect with this Express
TripAdvisor traveler rating: 4 of 5 stars
I am a big fan of IHG hotels. What I like most about them is that with their Express brand, you always know what to expect. This location was no different. The breakfast was the shining star and ...
05/10/2012
11:45 PM
Parking Staff Took Car For Joy Ride
TripAdvisor traveler rating: 2 of 5 stars
Tiny $300 room. NYC prices always shock me. Front desk staff were friendly and attentive.
I parked my car for two days at $40 per. No in or out. When I picked up my car the attendant practically...
05/07/2012
09:53 PM
Solid 3 star
TripAdvisor traveler rating: 3 of 5 stars
I quite enjoyed my stay here with my hubby. We did see the rooms in the basement as the previous poster stated, but that is to be expected when booking third party. We had a 4th floor room with a...
05/10/2012
03:23 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear reviewer,
Thank you for sharing your experience with us and everyone in the Tripadvisor community. We are happy that you enjoyed your time with us; we hope to see you in the near future in...
05/07/2012
07:39 AM
Great Location!!
TripAdvisor traveler rating: 5 of 5 stars
Hotel is a couple of block away from Madison Square Garden and Penn Station and a few blocks from Times Square.
Clean room, good price, helpful staff. Rate includes breakfast, but just so you know,...
05/10/2012
03:29 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear reviewer,
Thank you for reviewing our Holiday Inn Express Madison Square Garden, we are very happy to learn that your time spent with us was excellent. We appreciate your recommendations for...
05/01/2012
06:56 AM
Excellent value for money hotel in Manhattan
TripAdvisor traveler rating: 5 of 5 stars
I booked this hotel on Hotwire as a 'secret hotel'. By doing some 'detective work' on the Hotwire site I was pretty certain I was booking this hotel. Sure enough it come up and I saved approximately...
05/10/2012
03:41 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear tripadvisor member,
Thank you for reviewing our Holiday Inn Express Madison Square Garden, we are excited to learn that your time with us was enjoyed by you and your loved ones. We hope that...
05/01/2012
04:55 AM
Noisy and uncomfortable
TripAdvisor traveler rating: 2 of 5 stars
I booked a room in this hotel through Hotwire for a one-night stay in Manhattan on the way home from a conference in New Jersey. Originally I booked it for one person, but then discovered a friend...
05/10/2012
03:49 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear guest,
We are sad to see that your time with us was less than satisfying; we work hard to provide the best possible service day in and day out. On occasions we find ourselves unable to...
04/27/2012
02:33 PM
Worth considering
TripAdvisor traveler rating: 5 of 5 stars
This hotel was convenient to Madison Square Gardens/Penn Station as well as the shopping district. The subway system is awesome; get a 7 day pass for approx. $29. well worth it. The continental...
05/10/2012
04:55 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear reviewer,
Thank you for a great review for our Holiday Inn Express Madison Square Garden, we are really happy to learn that your time with us was enjoyed by a person like yourself. Our team...
04/27/2012
05:58 AM
Great hotel for the Beta Club but not for me.......
TripAdvisor traveler rating: 3 of 5 stars
This sad hotel has a very nice staff, very small rooms, and lumpy pillows. Room rates include a decent breakfast served in a very crowded room where you must vie for a table. It was full to the...
05/10/2012
05:13 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear traveler,
Thank you for taking the time from your busy scheduled to write a review of your stay at our Holiday Inn Express. We noticed that your time with us was not up to what you’re...
04/25/2012
09:00 AM
Horrible Service
TripAdvisor traveler rating: 1 of 5 stars
This Hotel was so dirty when I got into my room I thought it looked like a great spot in Manhattan that was close-by and convenient...After a few hours I started scratching I couldn't quite figure out...
05/10/2012
05:30 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Unique M,
Thank you for reviewing our Holiday Inn Express, we are shocked by your review and disappointed to hear about your experience at our hotel. We sincerely apologize for the...