Wikipedia entry for Sheraton New York
Trip Advisor reviews for Sheraton New Yorkclick here to visit tripadvisor.com
05/22/2012
12:30 AM
Hotel from HELL...bed bugs
TripAdvisor traveler rating: 1 of 5 stars
literally the worst hotel we have ever stayed at and we have travelled almost everywhere...worst front desk staff I have ever encountered...We are usually flexible people and have stayed in may hotels...
literally the worst hotel we have ever stayed at and we have travelled almost everywhere...worst front desk staff I have ever encountered...We are usually flexible people and have stayed in may hotels...
05/21/2012
04:35 PM
Very Disappointing
TripAdvisor traveler rating: 2 of 5 stars
The only positive I have for this hotel is its location. You are minutes away from Times Square, Broadway, Central Square, and 5th Avenue. However when I stay at a Hotel, I expect good customer...
The only positive I have for this hotel is its location. You are minutes away from Times Square, Broadway, Central Square, and 5th Avenue. However when I stay at a Hotel, I expect good customer...
05/22/2012
10:10 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Amra B, Thank you for the review. First and foremost we would like to apologize for the unpleasantness you experienced during your stay with us. The level of service you experienced is certainly...
Amra B, Thank you for the review. First and foremost we would like to apologize for the unpleasantness you experienced during your stay with us. The level of service you experienced is certainly...
05/21/2012
08:48 AM
The room is good if you ever get to it.
TripAdvisor traveler rating: 2 of 5 stars
The Sheraton has upgraded this hotel and the rooms are nice but you have to go through purgatory to get to your room. when I arrived, I had to wait in line 30 minutes only to be told they had no...
The Sheraton has upgraded this hotel and the rooms are nice but you have to go through purgatory to get to your room. when I arrived, I had to wait in line 30 minutes only to be told they had no...
05/22/2012
09:56 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Kbfromnc, Thank you for taking time to review our hotel. On behalf of our entire team we sincerely apologize for the unacceptable wait and check-in experience that you had. Unfortunately, when we...
Kbfromnc, Thank you for taking time to review our hotel. On behalf of our entire team we sincerely apologize for the unacceptable wait and check-in experience that you had. Unfortunately, when we...
05/20/2012
04:02 PM
great location, but be ready to face the typical challenges of a massive hotel
TripAdvisor traveler rating: 3 of 5 stars
My wife and I (both SPG gold) stayed four nights in this hotel, in two different rooms (see below why). Location ////// If you do sports, you will just enjoy being 3-4 blocks away from Central Park....
My wife and I (both SPG gold) stayed four nights in this hotel, in two different rooms (see below why). Location ////// If you do sports, you will just enjoy being 3-4 blocks away from Central Park....
05/22/2012
08:37 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Thank you for sharing your experience with us. As an SPG member we truly appreciate your loyalty to Starwood Hotels and the Sheraton. In terms of the issues you experienced, we do apologize. it is...
Thank you for sharing your experience with us. As an SPG member we truly appreciate your loyalty to Starwood Hotels and the Sheraton. In terms of the issues you experienced, we do apologize. it is...
05/19/2012
10:59 AM
excellent location ,excellent hotel :)
TripAdvisor traveler rating: 5 of 5 stars
fabulous hotel ,exceeded my expectations ,was breathtaking wen i walked in ,i stayed here in dec 2011 ant it was ust fabulous ,,the hotel was immacualtly clean and the xmas decorations were extra...
fabulous hotel ,exceeded my expectations ,was breathtaking wen i walked in ,i stayed here in dec 2011 ant it was ust fabulous ,,the hotel was immacualtly clean and the xmas decorations were extra...
05/22/2012
07:31 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Laura m, Thank you for the amazing review! We love this kind of feedback from our guests, it makes us so happy to see that we have accomplished our goals. It is wonderful to hear that our...
Laura m, Thank you for the amazing review! We love this kind of feedback from our guests, it makes us so happy to see that we have accomplished our goals. It is wonderful to hear that our...
05/19/2012
04:22 AM
Expansion of the hotel
TripAdvisor traveler rating: 2 of 5 stars
I travel to New York and its my first time to check in to Sheraton New York. I tried to check in last May 17, 2012 at first I was amazed with the beauty of the hotel and how busy it is, but...
I travel to New York and its my first time to check in to Sheraton New York. I tried to check in last May 17, 2012 at first I was amazed with the beauty of the hotel and how busy it is, but...
05/22/2012
07:10 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Marlon E, Thank you for taking the time to review our hotel. We are very sorry that we were unable to accommodate you with a room while you were in New York! Unfortunately, we were completely sold...
Marlon E, Thank you for taking the time to review our hotel. We are very sorry that we were unable to accommodate you with a room while you were in New York! Unfortunately, we were completely sold...
05/18/2012
06:13 PM
Great location for business, very big rooms for NYC
TripAdvisor traveler rating: 5 of 5 stars
Pros: - Really big rooms for NYC. Most of the time I'm in New York, the rooms are slightly bigger than a coffin. Not so at this hotel. - Great location for those working in Midtown or tourists...
Pros: - Really big rooms for NYC. Most of the time I'm in New York, the rooms are slightly bigger than a coffin. Not so at this hotel. - Great location for those working in Midtown or tourists...
05/22/2012
06:55 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
boothegroundhog, Thank you for sharing your thoughts with us. We appreciate the kind words regarding our staff, they truly are shining stars. It is wonderful to hear that our guest rooms met your...
boothegroundhog, Thank you for sharing your thoughts with us. We appreciate the kind words regarding our staff, they truly are shining stars. It is wonderful to hear that our guest rooms met your...
05/17/2012
07:40 PM
Great stay and convenient location
TripAdvisor traveler rating: 5 of 5 stars
Stayed at the Sheraton New York Hotel May 11, 2012 and it was AWESOME!!! Hotel staff was very friendly and room was very clean and up to date. Renovations are currently going on in the front of the...
Stayed at the Sheraton New York Hotel May 11, 2012 and it was AWESOME!!! Hotel staff was very friendly and room was very clean and up to date. Renovations are currently going on in the front of the...
05/22/2012
06:54 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
brickhouse2010, Thank you for the review! We love hearing positive feedback from our guests and are so happy to hear that you enjoyed your stay with us. We look forward to having you stay with us...
brickhouse2010, Thank you for the review! We love hearing positive feedback from our guests and are so happy to hear that you enjoyed your stay with us. We look forward to having you stay with us...
05/16/2012
02:17 PM
$499 for cattle class
TripAdvisor traveler rating: 1 of 5 stars
I am not one to complain easily but if you pay this amount for a room and the service is THIS bad, then yes. Even though they cater for airline staff, they do not do (to my knowledge, I rang and...
I am not one to complain easily but if you pay this amount for a room and the service is THIS bad, then yes. Even though they cater for airline staff, they do not do (to my knowledge, I rang and...
05/17/2012
08:01 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
MyrVan, Thank you for taking the time to review our property. We sincerely apologize for any lack of service you may have experienced here. Our team strives for friendly and helpful service at all...
MyrVan, Thank you for taking the time to review our property. We sincerely apologize for any lack of service you may have experienced here. Our team strives for friendly and helpful service at all...
05/16/2012
01:32 PM
At face value...not a "bad" deal
TripAdvisor traveler rating: 4 of 5 stars
I reserved a room on Priceline and bid $150, which is a great deal for a 4-star hotel near times square so I can't complain tooo much. My likes: great location - walking distance to times...
I reserved a room on Priceline and bid $150, which is a great deal for a 4-star hotel near times square so I can't complain tooo much. My likes: great location - walking distance to times...
05/17/2012
07:39 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
jdang8394, Thank you for sharing your experience with us, we appreciate getting feedback from our guests! It is great to hear that you were able to reserve a room with us at a very affordable...
jdang8394, Thank you for sharing your experience with us, we appreciate getting feedback from our guests! It is great to hear that you were able to reserve a room with us at a very affordable...
