05/21/2012
08:22 AM
Great Location and Good Service
TripAdvisor traveler rating: 4 of 5 stars
Stayed for a long weekend and found the beds and linens superior. Rooms were large. Elevators fast. Staff very helpful. A great choice.
05/22/2012
12:45 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Stargatebabe,
Thank you for the wonderful feedback! It is great to hear that you enjoyed your time with us and that our facilities met your needs, we look forward to your return!
05/21/2012
07:38 AM
Great Location/Housekeeping, Make Sure You Get What You Reserved
TripAdvisor traveler rating: 3 of 5 stars
Good hotel for a resonable price and at a great location. Neighborhood is nice, not shifty. Housekeeping staff were very helpful. It was kind of noisy, people banging around in the hallways at all...
05/22/2012
12:16 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
RachelDH,
Thank you for sharing your thoughts and experience with us. We do apologize for the inconvenience of the swimming pool unfortunately, there was a rip in the pool liner and we did have to...
05/20/2012
10:05 PM
perfect location, needs tlc
TripAdvisor traveler rating: 4 of 5 stars
We had booked this hotel as part of a package through Expedia. The location can not be beat, walking distance to everything and a great map of Manhattan with subway info that we used daily.
A bit of...
05/22/2012
11:42 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Btatravel,
Thank you for sharing your experience with us. We are happy to hear that our facilities met your needs during your time with us and that you found our staff to be helpful and friendly....
05/20/2012
07:08 PM
Awesome Time
TripAdvisor traveler rating: 5 of 5 stars
I was a little concerned with this hotel after reading some of the reviews, but I have to say I was so pleasantly surprised upon arrival. We were greated right away. Our room was ready, and we were...
05/22/2012
10:19 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
ChaseAnthony,
Thank you for the wonderful review! We love getting positive feedback from our guests. We appreciate the kind words regarding our staff especially Louise, they truly make each stay...
05/17/2012
08:46 PM
Anniversary
TripAdvisor traveler rating: 4 of 5 stars
Great hotel and excellent location for broadway. I was pleased with the choice though like most NY hotels the price was over the top. We had a King Room which was adequate for our needs and to be...
05/22/2012
10:14 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Jeff G,
Thank you for your review, we are so happy to hear that our facilities met your needs during your time with us. We are happy that you chose to stay with us on your special day, we hope to...
05/16/2012
02:07 PM
Great location!
TripAdvisor traveler rating: 4 of 5 stars
If you want to stay close to everything - stay here! The hotel is a little "wore out", but we didnt't concider that a big issue. We didn't stay that much inside anyway. Big and comfy bed, ok roomsize....
05/17/2012
08:30 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Mariann P,
Thank you for sharing your thoughts with us. We are pleased to hear that you enjoyed your time at our property and that our location made your trip more enjoyable. We appreciate the kind...
05/15/2012
04:48 PM
great location but expect small, old, outdated rooms!
TripAdvisor traveler rating: 2 of 5 stars
It is an old building that had its glory. The elevators are antiques on its own and the rooms have so much potential if they renovated a bit. Went to NYC with my sister and enjoyed walking around...
05/17/2012
08:23 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
aclaca907,
Thank you for taking the time to review our hotel. Our location is truly unique, allowing our guests to be right in the middle of everything. We do apologize for the inconsistent service...
05/15/2012
11:12 AM
The worst, for over a decade
TripAdvisor traveler rating: 1 of 5 stars
Being Starwood loyal, I have stayed at pretty much every Starwood property in Manhattan (except the Aloft in Harlem).
I gave up staying here almost 10 years ago -- at the time, the Manhattan and...
05/17/2012
08:15 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
ntilagan,
Thank you for sharing your feedback with us, we always appreciate hearing from our guests. We do apologize for any unpleasantness you may have experienced during your stay, the level of...
05/14/2012
04:05 PM
Location, Location, Location
TripAdvisor traveler rating: 2 of 5 stars
Location, Location, Location - that's the best bit and it is good. For the price I expected more, it didn't really feel like the normal "Sheraton" experience, the room was small, even the bath tub...
05/15/2012
12:55 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Adxb,
Thank you for taking the time to review our property. On behalf of our team we do apologize for any inconveniences you experienced during your time with us, we are always looking for ways to...
05/13/2012
06:34 AM
Staying at Manhattan Hotel
TripAdvisor traveler rating: 4 of 5 stars
The hotel was comfortable and the staff was great. I only wish the rooms were equiped with wifi.
05/14/2012
01:19 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Mike w,
Thank you for sharing your experience with us. We greatly appreciate your kind words regarding our staff, we are so happy to pass the encouraging words on to them. We do hope you were able...