Wikipedia entry for The New York Helmsley
Trip Advisor reviews for The New York Helmsleyclick here to visit tripadvisor.com
05/19/2012
04:04 AM
Great NYC Stay
TripAdvisor traveler rating: 4 of 5 stars
This perfectly located hotel was a great asset to make our NYC family vacation a success. With two (2) young boys, we had plenty of room. Accross the street from Grand Central and Bryant Park (my NYC...
This perfectly located hotel was a great asset to make our NYC family vacation a success. With two (2) young boys, we had plenty of room. Accross the street from Grand Central and Bryant Park (my NYC...
05/16/2012
07:20 AM
very good
TripAdvisor traveler rating: 5 of 5 stars
Just a few blocks away from all the action : 5th Ave, Times Square, Rockefeller Centre. The hotel is under construction, but we got a renovated room. It was large and comfortable for 4 people.
Just a few blocks away from all the action : 5th Ave, Times Square, Rockefeller Centre. The hotel is under construction, but we got a renovated room. It was large and comfortable for 4 people.
05/15/2012
08:48 PM
Worst Starwood Hotel
TripAdvisor traveler rating: 1 of 5 stars
This place is a wreck, hopefully only for a short period of time. Until finished, stay away. In a 24 hr period I have experienced false fire alarms, beeping hallway alarms (still going as I write...
This place is a wreck, hopefully only for a short period of time. Until finished, stay away. In a 24 hr period I have experienced false fire alarms, beeping hallway alarms (still going as I write...
05/17/2012
01:22 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Platinum_BigC, Thank you for staying with us and for giving me the opportunity to answer you online. As you can see I did not leave the hotel during construction. I and the management team...
Dear Platinum_BigC, Thank you for staying with us and for giving me the opportunity to answer you online. As you can see I did not leave the hotel during construction. I and the management team...
05/14/2012
08:32 AM
good experience
TripAdvisor traveler rating: 4 of 5 stars
I booked a room through Priceline, then I was a bit worried about the construction after reading the reviews. I sent emails to reservations and the general manager email to request an updated room...
I booked a room through Priceline, then I was a bit worried about the construction after reading the reviews. I sent emails to reservations and the general manager email to request an updated room...
05/13/2012
07:03 PM
Don't get high expections
TripAdvisor traveler rating: 2 of 5 stars
I'm a business travel agent and booked the Helmsley for a 4 night stay. As advised by other travellers on tripadvisor, I emailed them to ask about a high room floor with view on the Chrystler...
I'm a business travel agent and booked the Helmsley for a 4 night stay. As advised by other travellers on tripadvisor, I emailed them to ask about a high room floor with view on the Chrystler...
05/16/2012
11:57 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Mijora K, Thank you for staying with us and for giving me the opportunity to answer you online. I am sorry to hear that your stay with us has not been pleasant and that you find our team not...
Dear Mijora K, Thank you for staying with us and for giving me the opportunity to answer you online. I am sorry to hear that your stay with us has not been pleasant and that you find our team not...
05/12/2012
08:03 AM
Do not stay here!
TripAdvisor traveler rating: 1 of 5 stars
My husband and I were guests on May 9th. Our room was on the 25th floor, one floor below the construction. At 6:30 am we were awakened with the sounds of carpeting being installed right above our...
My husband and I were guests on May 9th. Our room was on the 25th floor, one floor below the construction. At 6:30 am we were awakened with the sounds of carpeting being installed right above our...
05/16/2012
12:09 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Zoozieandbilly, Thank you for staying with us and for giving me the opportunity to answer you online. I am sorry to hear your stay has not been pleasant. I want to personally apology. Please...
Dear Zoozieandbilly, Thank you for staying with us and for giving me the opportunity to answer you online. I am sorry to hear your stay has not been pleasant. I want to personally apology. Please...
05/11/2012
10:48 AM
A Renovating Experience
TripAdvisor traveler rating: 4 of 5 stars
We should all know by now that the New York Helmsley is under a $65 million dollar renovation and will be all shiny and new by Fall 2012, as a Westin, owned and managed by Starwood Hotels & Resorts...
We should all know by now that the New York Helmsley is under a $65 million dollar renovation and will be all shiny and new by Fall 2012, as a Westin, owned and managed by Starwood Hotels & Resorts...
05/09/2012
03:17 PM
Poor Front Desk Service
TripAdvisor traveler rating: 2 of 5 stars
I was a guest at the New York Helmsley Hotel from April 27 - 29, 2012. I used SPG points to book my hotel. Prior to my trip, I emailed with the concierge of the hotel to request a newly renovated...
I was a guest at the New York Helmsley Hotel from April 27 - 29, 2012. I used SPG points to book my hotel. Prior to my trip, I emailed with the concierge of the hotel to request a newly renovated...
05/08/2012
07:45 PM
Proposed
TripAdvisor traveler rating: 4 of 5 stars
Few days in new York, first time, hotel very central, great location, rooms average but was hardly in it!
Few days in new York, first time, hotel very central, great location, rooms average but was hardly in it!
05/07/2012
09:46 AM
Spacious room, but still needs updating
TripAdvisor traveler rating: 3 of 5 stars
I'm not sure if I got a renovated room or not -- there was a hutch with nothing in it (I'm assuming that is where the tv used to be). They placed a flat screen on the work desk, which was annoying if...
I'm not sure if I got a renovated room or not -- there was a hutch with nothing in it (I'm assuming that is where the tv used to be). They placed a flat screen on the work desk, which was annoying if...
05/08/2012
06:49 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Travaille2travel, Thank you for staying with us and for sharing you experience online. By your description, I can confirm that you stayed in the “old” Helmsley room. The new Westin rooms have a...
Dear Travaille2travel, Thank you for staying with us and for sharing you experience online. By your description, I can confirm that you stayed in the “old” Helmsley room. The new Westin rooms have a...
