05/22/2012
05:59 PM
Anniversary Upgrade!
TripAdvisor traveler rating: 4 of 5 stars
After a bit of a mix up on the room booking, The Bentley upgraded us to a one bedroom suite to celebrate our 20th Anniversary. The hotel was very nice and close to Central Park and the subway to get...
05/15/2012
07:29 PM
FANTASTIC STAY
TripAdvisor traveler rating: 5 of 5 stars
We recently traveled to new york with some friends who were attending a convention. Upon arrival, I immediately learned of an issue in regards to my reservation. The hotel was not responsible for the...
05/17/2012
01:29 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Gonzalo O -
On behalf of the Bentley Hotel, we are delighted to hear you enjoyed your time with us and sincerely appreciate your fantastic review! At The Bentley hotel, we strive to ensure...
05/15/2012
02:00 AM
You'll find a better option
TripAdvisor traveler rating: 2 of 5 stars
We chose Bentley mainly because it’s just 7 blocks from the Central Park allowing a reasonable access to do morning jogs there at a more affordable price than hotels right south of the park.
Also,...
05/11/2012
02:21 PM
Best View in New York City on the Rooftop
TripAdvisor traveler rating: 5 of 5 stars
There is no better rooftop bar and experience in New York City. I took clients here for a night out, and each one of them couldn't stop talking about the magnificent view, the private seating areas,...
05/17/2012
03:23 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear WF1026-
I am so glad to hear you enjoyed our Rooftop Bar & Lounge! The views are truly spectacular and wonderful for entertaining clients. I will be sure to tell Chef Miguel Chimbay that his...
05/08/2012
06:32 AM
A pleasant three night stay in this New York City hotel.
TripAdvisor traveler rating: 4 of 5 stars
This hotel was not our first choice in New York, but everything was getting booked up. In the event, it turned out fine. It's a little bit out of the way compared to some, a couple of blocks from...
05/05/2012
05:22 PM
Spectacular view and excellent Service
TripAdvisor traveler rating: 5 of 5 stars
Every Year I'm coming to the same hotel for a few days. My room was impeccable, everybody was very helpful and efficient, specially Jose Marmolejos. On July I'm going again expecting to have the same...
05/02/2012
11:44 AM
Unprecedented incompetence
TripAdvisor traveler rating: 1 of 5 stars
I booked and PREPAID a room at this hotel several months prior to my arrival. When I arrived at 10:00 at night, they told me they had no room for me, they had "overbooked." When I said I had already...
05/01/2012
09:37 AM
amazing view but tinnnnnny.
TripAdvisor traveler rating: 4 of 5 stars
we stayed at the bentley for my surprise birthday vacation. its in a prime location with an amazing view. (a tip is to request a room above the 12th floor). everything went okay, there were minor...
04/30/2012
04:06 AM
Standards have dropped
TripAdvisor traveler rating: 3 of 5 stars
I last stayed at The Bentley in April 2011. I liked the neighbourhood and location of the hotel (it was convenient for my work), and whilst the accommodation wasn't amazing it had been sufficient for...
04/28/2012
03:47 PM
Fraud
TripAdvisor traveler rating: 1 of 5 stars
I booked two nights by the web and was pre-billed to my credit card prior to arrival. After traveling from Australia I arrived at 10pm to be told they did not have a room, but I would have to take a...