05/21/2012
01:42 PM
You WANT to Love this hotel, but...
TripAdvisor traveler rating: 3 of 5 stars
My son attends NYU and has an apartment in the East Village so you can't beat the location. The room is small (tres European!), but the bathroom is clean and the beds very comfortable. You can usually...
05/19/2012
01:12 PM
Decent NYC Property - BAD after-stay service
TripAdvisor traveler rating: 2 of 5 stars
I was booked for a 2 night stay for a business trip at the Gem hotel. As with all business stays, this was booked by corporate and as soon as I got my travel information, I diligently researched the...
05/18/2012
02:37 PM
Fantastic place to stay in heart of NYC, amazing staff and clean!
TripAdvisor traveler rating: 5 of 5 stars
I loved this place. We had had a terrible experience up the road at Whitehouse Bowery (do not stay there!) and walked up the road to stumble upon GEM Hotel, and the wonderful Anthony in reception. He...
05/07/2012
08:30 PM
Great budget hotel with great staff - SoHo
TripAdvisor traveler rating: 5 of 5 stars
What a great place! Can I start by saying the staff are unbelievable here .... so so nice, they went out of their way for myself and my Husband whenever we needed anything. Whether it was a advice on...
04/30/2012
03:58 PM
GREAT
TripAdvisor traveler rating: 5 of 5 stars
Not one bad thing to say about it. The price is right, the hotel staff was super friendly and helpful. Our room was great, nice view of the park and the New Museum of Contemporary art from our window....
04/28/2012
06:26 AM
Great location but that's it
TripAdvisor traveler rating: 3 of 5 stars
Stayed here on a business trip. Initially they put me in a room number C 705. Upon getting into the elevator I found out C stood for cellar. Yes, they have basement rooms. Dark and musty. I asked to...
04/27/2012
05:20 PM
Three day stay in Manhattan
TripAdvisor traveler rating: 4 of 5 stars
This is a great little hotel in a very trendy part of Manhattan. The room was a bit small but that was OK because I was only planning to sleep there. The room and hotel were very clean, modern and...
04/07/2012
03:23 PM
Great location. Average hotel.
TripAdvisor traveler rating: 2 of 5 stars
Location can't be beat. East, West, North, South... there is plenty to do. Employees are super amazing and kind. Professional and NYC great. Hotel is very Holiday Inn feeling. One could easily stay...
04/05/2012
04:56 PM
Fantastic Hotel & Staff!
TripAdvisor traveler rating: 5 of 5 stars
Booked this hotel using Expedia.ca 2 days before arriving. Was a bit nervous at first but thought "it's a room with a bed and a shower so it can't be that bad". When we arrived around noon, they...
04/04/2012
10:17 AM
Great staff
TripAdvisor traveler rating: 4 of 5 stars
Stayed here a week last september for a buisiness trip. The staff at the hotel was excellent but had some issues with the room(s).
First room had a broken shower, second broken AC.
It was...