05/17/2012
11:05 AM
Comfortable, good quality
TripAdvisor traveler rating: 4 of 5 stars
Four girls shared a double room in this hotel. The room was comfortable. Although nothing special, we all thought that we had some of the best sleep in months there. Although there was a mix up...
05/18/2012
05:45 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear saltinet,
Thank you very much for taking the time to post on Trip Advisor regarding your recent stay with us. We are glad to hear that you slept well, that our staff was friendly and that you...
05/16/2012
12:00 PM
Great service from the manager and comfortable hotel
TripAdvisor traveler rating: 5 of 5 stars
Just wanted to add my sentiments of how great the customer service is at this hotel. Antonio, the manager, was very accommodating of my parent's travel needs and they were quite comfortable in their...
05/17/2012
04:50 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear TylerUlrich,
Thank you very much for your kind words regarding Antonio Alfama, our Rooms Division Manager. We are very happy to hear that your parents were very comfortable and enjoyed their...
05/16/2012
11:11 AM
Perfecto
TripAdvisor traveler rating: 5 of 5 stars
My friend and I just stayed there for two nights. I was surprised at the cleanliness of the room and the up to date paint, wood moldings, windows & bath fixtures. Small but a great value. Linens...
05/17/2012
04:56 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear missdaisy9,
Thank you for taking the time post on Trip Advisor regarding your recent stay with us. We are very happy to hear that you enjoyed your room, the restaurant, and the friendliness of...
05/15/2012
07:39 AM
Outstanding Customer Service
TripAdvisor traveler rating: 4 of 5 stars
I recently stayed at the Cosmopolitan hotel with a group for a production shooting in NYC. Rachelle helped us book a block of rooms for our cast and crew and I had a wonderful experience working with...
05/16/2012
04:52 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Katie D,
Thank you for your very kind words, and for booking your group with us. We appreciate it, and we appreciate you mentioning the great customer service that you received. Our staff works...
05/07/2012
02:12 AM
Perfect for a quiet stay in South Manhattan
TripAdvisor traveler rating: 4 of 5 stars
This hotel is perfectly located if you want to be close by Battery Park, Ground Zero, Wall Street, etc... We asked for a quiet room and were pleasantly surprised by the total silence. This is NYC...
05/07/2012
03:05 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Amer67,
Thank you very much for posting on Trip Advisor regarding your recent stay with us. We are very glad to hear that your room was both very clean and very quiet, our staff helpful and our...
05/05/2012
06:25 AM
Convenient, but not great value for money
TripAdvisor traveler rating: 3 of 5 stars
The hotel is conveniently situated - right next to one of the main Metro lines. There are little café's close to the hotel, but they aren't open until very late. The staff are friendly and efficient,...
05/06/2012
08:12 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Tamaryn W,
Thank you very much for taking the time to post on Trip Advisor regarding your recent stay. We are happy to hear that you found our staff to be friendly and efficient. Please note...
05/02/2012
11:48 AM
Perfectly located downtown hotel
TripAdvisor traveler rating: 4 of 5 stars
This was my third stay in NYC and this location was perfect for me. I love to be close to the nice boutique shops in Soho, the local restaurants and nightlife and this is the perfect location. The...
05/04/2012
02:01 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Nicole K,
Thank you very much for taking the time to post on Trip Advisor regarding your recent stay. We are very happy to hear that you found our location to be convenient and our staff to be...
04/24/2012
10:33 AM
The cafe downstairs makes the hotel a good one
TripAdvisor traveler rating: 4 of 5 stars
The hotel staff is very nice and helpful, the hotel itself is decent, but the Cosmopolitan cafe downstairs is just awesome. It's like a cafe should be, great design, friendly cosy and entirely unlike...
04/25/2012
04:45 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear RonSrebro,
Thank you for posting on Trip Advisor. We are glad to hear that you found our staff to be friendly, and that you enjoyed the Cosmopolitan Cafe. We are fortunate to have this...
04/23/2012
10:19 AM
Great location, nice staff, small and tidy rooms; slow elevator
TripAdvisor traveler rating: 4 of 5 stars
Just finished a 1-night stay at the Cosmopolitan Hotel in Tribeca and I am pleased. The location was fabulous -- I was able to walk around the neighborhood and across the Brooklyn Bridge, and the...
04/24/2012
06:18 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Ris13,
Thank you for posting on Trip Advisor regarding your recent stay. We are happy to hear that you liked your room and our staff, and that you enjoyed being in our location. The elevator...
04/23/2012
06:40 AM
Good Service, Poor Hotel
TripAdvisor traveler rating: 2 of 5 stars
Great staff, but no amenities for the price. Liked the location, but the room was sub-par with paper thin windows that allowed for too much noise. Be prepared for less than you expected.
04/24/2012
05:50 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear profrmay,
Thank you for posting on Trip Advisor regarding your recent stay with us. We are sorry to hear that we did not meet nor exceed your expectations. The hotel will be undergoing...