05/22/2012
04:01 PM
A Let Down
TripAdvisor traveler rating: 3 of 5 stars
Went for business. No one to help with luggage upon arrival. Rooms very modern and clean but the closet was tiny and there was 1 drawer. We were 2 people in the room and it was a tight squeeze. ...
05/22/2012
03:25 PM
EXCELLENT HOTEL
TripAdvisor traveler rating: 5 of 5 stars
Overall very good experience. We were in NY for my niece graduation and we booked different types of rooms... all very nice. Simple elegance and good ambience. Fantastic design, beautiful views,...
05/20/2012
01:58 PM
Disappointing
TripAdvisor traveler rating: 3 of 5 stars
We checked into the Andaz for our honeymoon and had high expectations as we had just had our wedding at the Grand Hyatt back home (part of the same chain). Check in was smooth and efficient but...
05/22/2012
02:33 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Katjmoo,
Thank you for your feedback and for recognizing Kelly for her efforts during your stay! I am very disappointed in the other service you received during your trip, as warmth,...
05/20/2012
12:14 PM
Excellent hotel and superb staff!!!
TripAdvisor traveler rating: 5 of 5 stars
The hotel is beautiful but the staff is really what makes this hotel so special. They are all so wonderful and really truly there to make your stay memorable.
We came to celebrate our anniversary...
05/19/2012
08:24 AM
Personal, Trendy, Great Location
TripAdvisor traveler rating: 5 of 5 stars
Easily one of the best hotels I've ever stayed in. My wife and I stayed here in Nov. 2011 for our anniversary. As soon as we approached the door, we were treated with great respect and care. We were...
05/19/2012
07:39 AM
Excellent location!!!
TripAdvisor traveler rating: 5 of 5 stars
Stayed for 3 nights, check-in was smooth, rooms were amazing......free coffee in the morning and wine at night were nice perks. The location is perfect, 1 block from the subway, close to Grand...
05/18/2012
11:13 PM
The Perfect NYC Base
TripAdvisor traveler rating: 5 of 5 stars
How wonderful to find a hotel in NYC with big stylish rooms, beautiful big bathrooms with huge walk-in showers.For us on a 9 day stay the position was perfect.And because the building was originally...
05/19/2012
02:43 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear bigvicSydney,
Great to hear that you loved your room and our hospitality! We look forward to seeing you again next time!
Warm regards,
Connie
05/17/2012
04:10 PM
Lovely Decor, Comfortable, and Fun
TripAdvisor traveler rating: 4 of 5 stars
Stayed for 5 nights. As a Platinum Member, I was treated very well (late check out was not a problem, although the keys expired)....
Pros: Good location to subway and bus, close to theatre, K-town,...
05/16/2012
10:22 AM
Great location, cool hotel, great service - GO!
TripAdvisor traveler rating: 5 of 5 stars
My partner and I stayed at the hotel in mid may for 4 nights. We loved it! The service was excellent. The location was perfect - central on 5th Avenue opposite the New York Public Library - what a...
05/16/2012
08:37 AM
My new home in NYC
TripAdvisor traveler rating: 5 of 5 stars
I discovered this hotel through TripAdvisor. I have stayed at a number of good hotels in New York, including The Four Seasons, St. Regis, etc.
I really enjoyed the Andaz, the rooms are really nice,...
05/19/2012
03:11 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear starfighter56,
Thank you sincerely for your very gracious comments about our staff, rooms, and location!
Warm regards,
Connie