05/18/2012
08:54 PM
Clean rooms, great service - good location
TripAdvisor traveler rating: 4 of 5 stars
Stayed at the Kitano in May while on business travel in NYC. It is a small property just a few blocks from Grand Central station in a quieter part of Manhattan - yet convenient to just about...
05/17/2012
01:28 PM
The Kitano helped make the weekend!
TripAdvisor traveler rating: 5 of 5 stars
We spent two nights here in mid-May. It is an excellent location, 4 blocks south of Grand Central Station, two blocks away from buses on 5th Ave and Madison Ave. Of course, the weather was also...
05/04/2012
02:05 PM
Still a Comfortable and Quiet Hotel, the Third Time Around
05/03/2012
07:47 PM
Good location. But overpriced.
TripAdvisor traveler rating: 3 of 5 stars
Located just a couple of blocks from Grand Central Station, the Kitano is well situated. However, the price is too high to make up for the mediocre service and petty gouging. For half a grand per...
05/03/2012
07:31 PM
Island of calm.f
TripAdvisor traveler rating: 5 of 5 stars
I stayed at the Kitano for six days, and while it is quite different from other places I've stayed in New York, it was just what I wanted this year. It has a quiet demeanor, tasteful and calm, but I...
05/02/2012
04:04 PM
No Smoking Please
TripAdvisor traveler rating: 2 of 5 stars
We booked on Hotwire and called ahead to ensure that our non smoking requirement could be accommodated as I have asthma. We were told this would not be a problem and I asked again on checkin and was...
05/01/2012
08:03 AM
A pleasant stay
TripAdvisor traveler rating: 4 of 5 stars
I stayed here April 18-23 and I found the hotel to be very nice and accomodating. Unfortunately I thought the price of the water in the room was extremely expensive even for New York prices. $5.00 a...
04/29/2012
04:01 PM
Very disappointing
TripAdvisor traveler rating: 2 of 5 stars
I know it is in NY, but this is a very mediocre hotel. No one smiled. Not the bellman, not the front desk. No one seemed, in any way, happy to see a guest. The room size was normal by NY...
04/30/2012
11:42 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
I am sincerely sorry that your stay at The Kitano was disappointing. I apologize that the staff you encountered were not warm and hospitable. I am proud of the great job our employees usually...
04/29/2012
06:00 AM
Amazing!!!!
TripAdvisor traveler rating: 5 of 5 stars
This hotel is so clean, the rooms are great and big, and classy, location is great everything is near. the service is amazing, breakfast is defiantly the best part, very very pleased with this hotel...
04/27/2012
02:36 PM
Attention to detail superb
TripAdvisor traveler rating: 5 of 5 stars
If you would like a " lovely place to stay" when you are in New York. "close to the buzz but in a quiet sophisticated street" then you could do a lot worse than book your holiday stay...