05/23/2012
03:51 AM
A wonderful hotel
TripAdvisor traveler rating: 5 of 5 stars
On arrival, I was shown immediately to my room. Lovely, large king sized bed, and every comfort available. My cases were brought up to me, and I realised that I had forgotten to bring an electric...
05/15/2012
07:33 PM
Good location, price but horrible service
TripAdvisor traveler rating: 2 of 5 stars
This hotel could be great but the staff is a toxic combination of rude and incompetent.
Location is pretty good on the Upper East Side. If your work takes you to Midtown or you want to explore...
05/13/2012
08:08 AM
just average and staff who could not care less.
TripAdvisor traveler rating: 3 of 5 stars
The hotel has a good location and big rooms (for New York), but that is where it stops. The room smelled and when I pointed this out, I was told it were the cleaning products. I am not sure which...
05/15/2012
10:38 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear EChristiaen,
Thank you for taking the time to share your comments. I would like to discuss your experience in more detail so that we can address, and ensure that this is not the level of...
05/13/2012
06:00 AM
Elegant
TripAdvisor traveler rating: 5 of 5 stars
Park avenue elegant. Concierge very helpful. To get theater tickets the day before was VERY expensive. But he got us surprisingly good seats. Healthy stretch of the legs getting back to hotel.
05/14/2012
07:20 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear docc_11,
I am happy to hear that our fantastic concierge team were able to find you good tickets to a show of your choice. We look forward to welcoming you back in the near...
05/11/2012
07:22 AM
Great older hotel
TripAdvisor traveler rating: 4 of 5 stars
When my wife and I were recently in the city we decided to stay at Loews for the first time. It is in a good location in midtown 61st and Park. We arrived at 7:00 pm and our room was not ready. This...
05/14/2012
07:19 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear drishi,
Thank you for taking the time to share your comments with us. It is with such feedback we can continue to grow and improve the guest's experience while staying with us. I look forward...
05/11/2012
06:31 AM
Great area and service
TripAdvisor traveler rating: 4 of 5 stars
Upper East side location is great - quiet but close to everything.
We found the service to be outstanding, including room service.
Rooms are bland but comfortable and a very good size for...
05/09/2012
03:58 PM
An overpriced rip off Hotel - avoid at all costs
TripAdvisor traveler rating: 1 of 5 stars
first they arranged a limo for me from JFK and charged me 276 $ for it ! ( price in a normal cab = $ 60)
They charged me 3 x 29 $ to connect to the Internet for 3 devices.
Breakfast - very averaged...
05/11/2012
09:15 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear Charles d,
Thank you for taking the time to share your experience. It is unerving to hear of your unpleasant experiences. Please feel free to contact me directly to discuss...
05/08/2012
10:41 AM
Nothing special but easy access to central park.
TripAdvisor traveler rating: 3 of 5 stars
We stayed in 318 facing the 61st street. The room was ok but a tv furniture where the doors came off when opening and a security handle at the entrance door which was about to fall off is not what you...
05/10/2012
01:06 PM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear No_1_Scorpio,
Thank you for taking the time to share your experience. I do hope to welcome you back in the near future.
Warmly,
Stuart Schwartz
05/07/2012
10:30 AM
Great Locale for Exploring NYC
TripAdvisor traveler rating: 4 of 5 stars
This was my first time at the Loews in NY. We got the room through priceline at a good deal. When we arrived at the hotel they upgraded us to a larger room on a higher floor and gave us a rollaway bed...
05/08/2012
11:48 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear dtg001,
Thank you for taking the time to share your comments. I am happy to hear you had an overall comfortable stay with us. I hope we have the opportunity to welcome you back during your...
05/06/2012
06:43 PM
Excellent East Side Hotel
TripAdvisor traveler rating: 5 of 5 stars
We always enjoy staying at the Regency. Th servise is good, although the front desk clerks can be iffy. The room are lovely, even if they could use some freshening up. The new manager is most...
05/08/2012
11:46 AM
Owner response
TripAdvisor traveler rating: 0 of 5 stars
Dear larryderm,
Thank you for your kind words. We are always happy to welcome you back to your New York "home"!
Warmly,
Stuart Schwartz